Legal & privacy
Data Deletion Instructions
If you connect Meta/Facebook to AcxiomFlow, you can request deletion of data associated with that connection.
How to request deletion
- Email rahman@acxiomflow.com.
- Use the subject line: AcxiomFlow Data Deletion Request
- Include:
- the email address associated with the AcxiomFlow account
- the connected Facebook/Meta Page name if known
- a brief statement requesting deletion of Meta/Facebook-connected data
What data may be deleted
Once we receive a valid deletion request, we will delete or anonymise the relevant Meta/Facebook-connected data associated with your AcxiomFlow account, except where retention is required by law, security, fraud prevention, or legitimate operational obligations.
Deletion may include, where applicable:
- Meta/Facebook connection records
- connected Page/account identifiers
- encrypted access tokens and credentials associated with that connection
- locally stored metadata obtained through the Meta Platform
- publishing-related records where deletion is legally and technically appropriate
Deleting data from AcxiomFlow does not automatically delete posts, Pages, or other content hosted directly by Meta/Facebook.
Response timing
We aim to acknowledge deletion requests within 7 days and complete valid requests within 30 days, subject to legal and technical requirements.
Contact
Email: rahman@acxiomflow.com