Legal & privacy

Data Deletion Instructions

If you connect Meta/Facebook to AcxiomFlow, you can request deletion of data associated with that connection.

How to request deletion

  1. Email rahman@acxiomflow.com.
  2. Use the subject line: AcxiomFlow Data Deletion Request
  3. Include:
    • the email address associated with the AcxiomFlow account
    • the connected Facebook/Meta Page name if known
    • a brief statement requesting deletion of Meta/Facebook-connected data

What data may be deleted

Once we receive a valid deletion request, we will delete or anonymise the relevant Meta/Facebook-connected data associated with your AcxiomFlow account, except where retention is required by law, security, fraud prevention, or legitimate operational obligations.

Deletion may include, where applicable:

  • Meta/Facebook connection records
  • connected Page/account identifiers
  • encrypted access tokens and credentials associated with that connection
  • locally stored metadata obtained through the Meta Platform
  • publishing-related records where deletion is legally and technically appropriate

Deleting data from AcxiomFlow does not automatically delete posts, Pages, or other content hosted directly by Meta/Facebook.

Response timing

We aim to acknowledge deletion requests within 7 days and complete valid requests within 30 days, subject to legal and technical requirements.

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